Hasselblad is devoted to providing the finest medium format camera equipment for photographers all around the globe seeking to capture their creative vision. The Hasselblad product you have purchased has gone through rigorous development, testing and production processes in order to be held at a high standard and meet your needs. Proper care will extend the life of your Hasselblad equipment.

Please save your purchase receipt and any relevant paperwork for your Hasselblad product as proof of purchase for any future service inquiries.

The following policy terms do not affect other rights that consumers are entitled to under their local law.

RETURN & REFUND POLICY
 

We gladly provide returns in any of the following circumstances that occur within (14) calendar days starting from the receipt date of your product:

Unfortunately, Hasselblad cannot provide returns in any of the following circumstances:

REPLACEMENT POLICY
 

We will gladly provide you with a replacement under any of the following circumstances that occur within (30) calendar days from the date of receiving the product:

Note: The warranty period of the replacement starts from the date of receiving the replaced product.

Hasselblad is not able to provide a replacement in any of the following circumstances:

WARRANTY POLICY
 

Hasselblad will gladly repair or replace your product if we identify, through inspection or testing, that your product fails to function properly due to poor materials, workmanship, or any other such causes, aside from collision, water damage, or unauthorized disassembly of the product.

Please note that different series have varying warranty periods. You can find the details in the Warranty Duration Chart.

Hasselblad is unable to provide a free warranty for your product if any of the following circumstances exist:

OTHER PRECAUTIONS
 

Hasselblad reserves the final right of interpretation for the above service policy.